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20 November 2006:
CMC/BICMA/NMH SCHEME for resolving disputes about rehab
CMC/BICMA/NMH SCHEME
It is widely recognised that since the introduction of the Rehabilitation Code in personal injury claims, many thousands of people who would otherwise have had little or no immediate rehabilitation have benefited from expert care and assistance. This has been of clear importance to the injured person and it is also of significant benefit to the insurer in promoting the best outcome as well as to the State in reducing the dependency upon NHS provision.
BICMA, the Bodily Injury Claims Management Association which draws representatives from all sides of the personal injury world together, believes that an injured person’s early access to appropriate rehabilitation often following an immediate needs assessment is a vital piece of the compensation jigsaw. It is therefore a strong supporter of the Rehabilitation Code and of the early provision of assistance.
Disputes about various aspects of rehabilitation provision can cause significant delay with serious consequences for the injured individual and substantial disadvantage to all involved.
BICMA wishes to promote proportionate resolution of such disputes through telephone mediation. The service will be neutral and national, offering readily accessible mediation at an affordable fee.
Following discussions with the DCA, HMCS and the Civil Mediation Council (CMC), BICMA is pleased to announce that it has resolved to fund a pilot scheme under the National Mediation Helpline (NMH)’s auspices, to see whether telephone mediation offers a viable and effective option for the resolution of rehabilitation disputes. If it does, then this may provide the basis for a scheme of much broader ambit in bodily injury claims.
BICMA will fund and promote the pilot scheme across the industry. It will also monitor, on an anonymous basis, the use of the pilot.
BICMA will of course work closely with the DCA, HMCS and NMH, as well as liaising with the CMC, during the establishment and life of the pilot. It will entrust the running of the pilot to the NMH and its service provider and will not seek to interfere with operational matters, but will provide such support and assistance as is reasonably necessary. BICMA will publicise this scheme with the DCA and CMC.
The pilot scheme is likely to commence at the beginning of April 2007.
The life of the pilot will be for 25 funded telephone mediations. It is not possible accurately to estimate the period of the pilot. The best estimate is six months.
More details are available from the Secretary of the Civil Mediation Council, Jonathan Dingle, and the website is secretary@civilmediation.org, or from the National Mediation Helpline, 0845 6030 809 at www.nationalmediationhelpline.com.
BICMA hopes and believes that this will offer a quick and inexpensive opportunity to resolve disputes arising from the rehabilitation process..
click here to download .pdf file for full details
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